At Dekolte.com.tr, the security and confidentiality of your personal data are important to us. This policy explains for what purposes your personal data is collected, processed, stored, and your rights, in accordance with the Law on the Protection of Personal Data No. 6698 (KVKK).

1. Data Controller

The data controller of your personal data processed through this website is Dekolte.com.tr.
Contact: [email protected]

2. What Data Is Collected?

• Identity Information: Name, surname

• Contact Information: Phone number, e-mail, address

• Customer Transaction Information: Order details, payment information (your card details are not stored)

• Shopping and Preference Information: Interests, size preferences, favorite products

3. Purposes of Processing Your Data

Your personal data is processed in compliance with Articles 5 and 6 of the KVKK for the following purposes:

• To prepare and deliver your orders

• To process payments and issue invoices

• To provide customer service and after-sales support

• To carry out marketing activities such as campaigns, discounts, and new product announcements (with your consent)

• To fulfill our legal obligations

4. Sharing of Your Data

Your personal data may be shared with:

• Logistics/shipping companies for order delivery

• Banks and payment institutions for payment transactions

• Authorized public institutions, if legally required

Your data is never sold or marketed to third parties without your consent.

5. Your Rights (KVKK Article 11)

Under the KVKK, you have the following rights:

• To learn whether your personal data is processed

• To request information if your data has been processed

• To request correction of inaccurate or incomplete data

• To request deletion or destruction if processed unlawfully

• To learn the third parties to whom your data is transferred

• To object to the processing of your personal data

You can exercise these rights by contacting us at [email protected].

6. Data Retention Period

Your personal data is retained for the duration required by applicable laws or for as long as necessary for processing purposes. At the end of this period, your data will be securely deleted or anonymized.

7. Cookie Policy

Our website uses cookies to improve user experience and facilitate your shopping. You can manage your cookie preferences through your browser settings.

8. Changes to the Privacy Policy

Dekolte.com.tr reserves the right to update this policy. The updated version will take effect once published on our website.